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Service, Inspection & Repair

Comprehensive Support – On-Site or Off-Site

Whether you need your equipment inspected and repaired on-site or prefer it collected and returned, Protier offers a reliable and flexible service to suit your needs. Backed by over 100 years of combined engineering experience, our team ensures your equipment is serviced swiftly, safely, and to the highest standard.

Stay Compliant with Ease

Take the stress out of staying compliant—Protier provides on-site electronic inspection and testing services, helping you keep up-to-date with certification and safety requirements effortlessly.

Scheduled Inspections That Suit You

  • Monthly
  • Every 3 months
  • Every 6 months
  • Annually

When your inspection is due, we’ll contact you to arrange a convenient time for our certified inspector to attend your site.

Equipment We Inspect and Maintain

  • Hoists
  • Lifting Accessories
  • Cranes
  • Handling Equipment
  • Forklift Trucks
  • Access Equipment
  • Garage Equipment
  • Patient Hoists

How Often Should Lifting Equipment and Accessories Be Inspected?

This is a common question, and the answer depends on the usage and operating conditions of the equipment.

In-Service Inspections

These are visual checks conducted before each use by the operator. The user should:

  • Inspect for visible damage or wear
  • Check hooks and safety catches
  • Ensure Working Load Limit (WLL) tags are present and legible

If any defects are identified, the equipment must be withdrawn from service and examined by a competent person who will assess whether it should be used, repaired, or discarded.

Thorough Examinations (LOLER-Compliant)

A more detailed inspection performed by a trained inspector (e.g. LEEA-certified), often involving cleaning and proper lighting. These are documented inspections required under LOLER regulations.

You must have lifting equipment thoroughly examined:

  • Before First Use – unless accompanied by a valid EC Declaration of Conformity (under 1 year old and not assembled on-site)
  • After On-Site Assembly – to verify correct and safe installation
  • Periodically In-Service – either:
    • Every 6 months (if lifting people)
    • Every 12 months (otherwise)
    • Or in accordance with an examination scheme by a competent person
  • After Exceptional Circumstances – such as damage, prolonged disuse, or major change in use

Lifting Accessories

These must be thoroughly examined at least every 6 months or in line with an approved examination scheme.

Inspection

Service

Repair